​​This Notice applies to Novis River, Inc. and its global affiliates and subsidiaries, including Novis River India Inc. (collectively “Novis River”/ “we”/”us”/”our”/ “Zedbud”), and outlines the policies and procedures for collecting, using, and processing data through our websites and services offered under the Zedbud product (“Zedbud”/ “Services”).

 

We invite you (“you”/ “user”/ “Zedbud customer/s”)  to regularly visit this Privacy Policy in order to acquaint yourself with the latest, updated version of the Privacy Policy, so that you may remain constantly informed on how collect and use personal data. We will notify you of any material updates to this policy through email, and/or on our website, and/or in our application.

 

If you do not agree to this Privacy Policy, please do not provide us with your data.

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What are Zedbud's core privacy commitments?

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We are committed to:

* Never sharing your information with advertisers or marketers
* Collecting only minimal personal data necessary to run our Services
* Protecting your personal contact information
* Being transparent about our data practices
 

Our systems are designed with strict access controls to ensure that only authorized users can view or interact with the content.
 

​What information does Zedbud collect? What information do I provide directly?

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When you use Zedbud, you may provide:

* Your name, email address and phone number
* Profile images
* School and district information
* Class and group affiliations
* Pictures and videos that may contain your voice and image
* Club, team, or organization details

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What information is collected automatically?
 

​When you are visiting our website or using our Services, our system may automatically collect:

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​* Cookie information as described in our Cookie Policy linked here
* Pages and screens you visit
* Usage patterns and activity
* Device ID and type
* IP address
* Browser information

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What information comes from school systems?

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With proper authorization from school administrators, we may receive:

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* Basic directory information
* Class rosters
* Profile pictures

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How do we share this information?​

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We may share your personal information with our global offices and trusted third parties, subject to safeguards, for purposes such as operating, improving, and customizing our Services, or as required by law. We will never sell or rent your personal information.

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Affiliated Companies: We may share data with companies that are affiliated with us (e.g., under common control).

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Service Providers: We work with third-party service providers, such as cloud hosting, who are required to comply with the same data protection standards. You can request a list of these providers by emailing privacy@zedbud.com. If there is a change in the list of sub processors, we will inform the relevant school district/ Zedbud customer in accordance with the terms of contractual agreements between the parties.

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Compliance with the Law: We may disclose your data to comply with legal requests, address fraud, security issues, or protect safety and our rights.

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California Privacy Rights: California residents can request a list of third parties who received their personal data for direct marketing (though we do not share data for this purpose). We do not sell personal data or use it for purposes beyond providing our Services. Under California law, Novis River is a "Service Provider," not a "third party."

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User Acquisition: We may share identifiers that do not include personally identifiable information with agents to assist in our user acquisition efforts. However, no student personal data is provided to these agents.

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How does Zedbud protect my privacy?

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Will my personal contact information be shared?

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* We will not share your personal contact information with other users without your permission
* Only verified school administrators will have access to necessary contact information
* Your name may be visible in the groups you are a member of and the submissions that you make

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Does Zedbud use my information for advertising?

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No. We never:

* Share your information with advertisers
* Use your data for marketing purposes
* Sell your data to third parties
* Allow any third party advertisements on our website or Services

 

Who owns and controls my data?

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All personally identifiable information (PII) related to students, teachers, administrators, and parents is owned by the schools and districts we serve. 

Schools and districts maintain control over user-generated content and data related to school activities. Zedbud acts as a "data processor," handling data on behalf of our customers, the "data controllers," according to their instructions.

We view data as something we protect, not own. While we do not claim ownership of user-generated data, we are dedicated to safeguarding it. Our main responsibility is to ensure your information remains secure and properly managed at every stage.

We only access or use user-submissions to provide and/or improve Services.

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What should I know about the content I share on Zedbud?

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User Responsibility

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Users are responsible for protecting their passwords and should contact us immediately if they suspect unauthorized access. Zedbud will never ask for your password via email or message.

You are responsible for the content you share. Protect your privacy by only sharing what’s necessary, being cautious with personal information, and considering who might see your content.

Please note that user-generated content may contain third-party links not covered by this privacy policy. We recommend exercising discretion when interacting with such links.

 

Content Visibility

 

* Our systems only allow authorized users to view content but we cannot guarantee that content you post won't be viewed by unauthorized persons. Despite security measures in place, there are always potential risks when sharing content online.
* Even after removal, content may remain in cached pages or backups
* Other users may have copied or stored your content
* We will remove content on request under our control that isn't part of another user's account

 

How can I manage my data?

 

How do I request data deletion?

 

* Requests for account deletion and modifications/deletions of Personally Identifiable Information (PII) data should be directed to your organization administrator
* Users who need help modifying or deleting submissions they can't update in the system should contact their school or district administrator
* Some information may remain in backups for legal requirements
* State-specific deletion timeframes apply
 

What happens to my data after deletion?

 

Unless retention periods are mandated by the applicable law or under contractual arrangements;

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* Your personal information will be removed
* Messages you've sent will remain visible to recipients
* Backup copies may be retained temporarily but no more than 60 days or as dictated by the individual cloud service provider’s policy
* Deletion typically occurs within 60 days
 

How does Zedbud keep my data secure?

 

We protect your data through regular security updates, staff training, and controlled access. Our database and backups are encrypted at rest, and all data transferred between the app/dashboard and our servers is encrypted using HTTPS over secure SSL/TLS connections.

After registration, users are assigned IDs and passwords for access to Zedbud, with a possible option to log in via LTI launch. We do not allow access through student codes or any unauthenticated means. While Zedbud supports two-factor authentication, it is not mandatory.

We use physical, electronic, and procedural safeguards to protect user data, limiting access to authorized Zedbud employees. However, we cannot guarantee complete security, as unauthorized access, hardware/software failure, and other factors may compromise data at any time.

Users should not share their password with anyone. In addition, if the user suspects unauthorized access to its information, change password and/or contact us. It is the user’s responsibility to contact Zedbud immediately. 

Zedbud will never ask a user to divulge its password in written or electronic communications.  
 

Important Notice About Healthcare Information

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Zedbud is not a healthcare organization and is not HIPAA-compliant. Please do not share protected health information through our platform.

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Who do I contact with privacy questions?

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For any privacy concerns or questions, email us at: privacy@zedbud.com

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Data Deletion

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We delete data within a reasonable time after request in accordance with the regulatory requirements and/or as specified in contractual arrangements.

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What is my role in protecting privacy?

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Privacy is a shared responsibility:

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* Only share information necessary for using our Services
* Be mindful of what personal information you make public
* Use strong passwords and keep them secure
* Report any privacy concerns promptly